Jan 14, 2011

Unifi Expanding It's Coverage

Despite a number of issues that it might posses, it seems that TM still manages to keep their UniFi roll-out plan firmly on track. The service has now been expanded to 48 new areas including areas within Sentul, San Peng, Bintang and Taman Midah in the Federal Territory, together with Sg. Long, Keramat, Cheras, Petaling Jaya and Serdang in Selangor. In addition to those areas, the service is also now available at the industrial zone of Seberang Jaya in Penang.
 
“In conjunction with UniFi’s phased service expansion to more areas nationwide, TM is in the midst of a more aggressive go-to-market campaign to educate consumers and attract new subscribers. We have already passed the 30,000 service subscription mark recently and with the number of orders closed surging to an average of 2,500 per week towards the end of the year, it is a clear sign that more and more Malaysians are spending their time online and are hungry for more bandwidth.” - Datuk Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM.

As it stands, they shouldn’t have any problem reaching their target of 1.3 million premises by the end of 2012 which is also going to mark the end of the first phase of their High Speed Broadband project. While I applaud their achievement in keeping their schedule intact, I hope they don’t forget the fact that they need to improve the service from time to time as well. Not to say that their services are not up to par – I love my Unifi connection both at home and our office – but I really hope that Unifi’s level of service will not go down the drain when the amount of customers increases.

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